Data Protection

Welcome to velia.net Internetdienste GmbH!

We are delighted you are visiting our website and thank you for your interest in our company and our first-class products, services, web pages and mobile apps (in summary: our “services”). Data protection and data security are very important to us with regard to the use of our website. We would therefore like to take this opportunity to inform you about the personal data we collect during your visit to our website and what we use this data for.

We kindly ask you to routinely read this privacy policy as changes to legislation or our internal corporate processes can necessitate an adaptation of its content. You can call up, save and print out this privacy policy at any time under “Privacy Policy”.

The controller in the meaning of the EU General Data Protection Regulation (hereinafter: GDPR), other national data protection laws of member states and additional data protection regulations is:

velia.net Internetdienste GmbH
Hessen-Homburg-Platz 1
63452 Hanau
Tel.: +49 6181 3696181
E-Mail: privacy@velia.net
Website: www.velia.net

This privacy policy applies to the website(s) of velia.net Internetdienste GmbH that is accessible via the domain www.velia.net and various subdomains (hereinafter: “our website”).

The controller’s external data protection officer is:

Dr. Karsten Kinast, LL.M. (Attorney)
KINAST Rechtsanwaltsgesellschaft mbH
Hohenzollernring 54
D-50672 Cologne
E-Mail: mail@kinast.eu
Website: www.kinast.eu

The term personal data refers to all information that relates to an identified or identifiable natural person. It includes, for instance, information such as your name, age, address, telephone number, date of birth, email address, IP address and user behavior. Information that does not allow us to establish a connection to you as a person (or would only allow such a connection with an unreasonable amount of effort), for instance anonymized information, is not classed as personal data. Processing personal data (for instance collecting, querying, using, storing and transferring personal data) always requires a legal basis or your consent. Processed personal data is deleted as soon as the purpose for which it was collected is fulfilled and statutory retention periods no longer apply.

Insofar as we process your personal data in order to provide specific services to you, the following serves to inform you of the concrete processes, the scope and the purpose of data processing, the legislation on which it is based and the duration of storage in each case. We may rely on our affiliated companies or other third parties to process personal data, please refer to our subcontract list.

a. Type and scope of data processing

When you call up and visit our website, we collect personal data that your browser automatically sends to our server. This information is stored temporarily in a so-called log file. When you use our website, we collect the following data needed for technical reasons to display the website and guarantee its security and stability:

b. Legal basis

Art. 6 Para. 1 (f) GDPR serves as the legal basis for data processing activities detailed in the preceding. Processing the specified data is an essential part of making the website accessible and therefore serves a legitimate interest of our company.

c. Duration of storage

The specified data will be deleted as soon as it is no longer needed to display the website. Collecting the data is essential to making the website available; storing the data in log files is essential to operating the website. The user therefore has no option to object to collection and storage. In some cases data may be stored for other purposes if required by law.

a. Type and scope of data processing

Our website offers you an option to register as a user by submitting your personal data. Your registration is required for the purpose of concluding a contract with us or for pre-contractual activities with regard to providing you with permanent access to the subscribed services. We use your processed data to create a personalized user account for you that you can use to access specific content and services such as administration of your user account, management of payments and contacting support. Your contact details can be used for authentication purposes and to restore or log you into your account.

You can see in detail which personal data we process during registration from the following overview: