24/7/365 First-class technical support
velia.net stands for exceptional hands-on technical support, whenever you need it. But don’t just take our word for it, ask our customers:
Speak directly to our server experts
When something goes wrong, you want to get through to someone who can actually help with your problem. That's why our server specialists are always your first point of contact.
velia.net’s support technicians are fully-qualified data center engineers. They will troubleshoot any issues and resolve your problem with all their experience and expertise.
Never wait long for a reply, any day, any time
Fast & free support - 24/7/365
We aim to answer your support request within 30 minutes.
Personal & Professional
You will always get a direct response from our server engineers.
Proactive network monitoring
To stop problems before they occur. We constantly monitor our network to make sure all data center services are running smoothly.
If any of your server hardware is faulty, we will replace it for you - no questions asked.
Our partnership with velia.net has allowed us to meet and exceed our customers' needs. We're delighted with velia.net's products, support, and deployment speed.
Dr. Markus Wübben, Co-founder & Director, CrossEngage